Answer: Our rental agreement / terms and conditions are signed using an e-sign document. Once the move-in has been processed either online, by phone or on site, you will receive an email with your unit details and a link to the e-sign document. You can use this to review the terms and sign the agreement at the bottom of the document. Once this has been done, click finish. Upon completion, the document will be automatically sent back to us and you will be permitted access to our facility.