Rental Payments

Answer: Our rental payment system uses automated token payment, not Direct Debit  This means: We can except either debit or credit card to take your monthly payment For payment to be set up we need your 16-digit card number and expiry date Once this is set up, payments can be taken monthly automatically with a receipt […]

How Do I Purchase / Collect A Padlock 24/7?

Answer: Option 1 (available at Horsham & Molesey): In-shop purchase, subject to opening hours. Option 2 Collection point padlocks (all sites):  Once you have purchased a padlock over the phone you will receive a text message with the Collection Box number and the Collection Box code.  

Can I Give A Friend Or Colleague My Access Code & Unit Key?

The Customer can give their friend, colleague or subcontractor access to their unit via their code with keys to their Unit; however it is at the customer’s own risk and we will not be held responsible for any problems arising from this arrangement. On request we can change your access code should you feel this […]

Giving Notice On My Storage Unit

We require 14 days’ notice before you vacate the Unit.  Please be aware that if you do not give us this the prior 14-day Notice as per our Terms & Conditions, then this will be added to your last rental payment.  This may involve a further month’s payment being required and then a refund of any unused days will be issued, […]